Mr. Tran Cong Quynh Lan
Deputy General Director, Vietinbank
Topic: Considerations to protect privacy of personal information and financial data over online transactions
Mr. Tran Cong Quynh Lan is Deputy General Director and Chief Information Officer of VietinBank, driving the bank’s IT division. Prior to his current role, Lan has 12 years of IT experience with OCBC Bank (Singapore), group O&T – Consumer Banking as the role of Vice President.
Lan spent over 5 years from 2012 to 2017 to lead the technology transformation in VietinBank. Launching 15 strategic IT projects in which the most significant and challenging component of the transformation was the core banking replacement. This project has been recognized as the best core banking initiative application/programme in Asia by The Asian Banker, 2018. Along with core banking system, VietinBank implemented other projects including a new trade finance system, data warehouse, internet and mobile system, general ledger, LOS, new branch system and SOA platform. The transformation has yielded significant benefits including reduced operational costs, reduced processing time and reduced product development time by 75%.
Since 2017, he has built a new IT strategy for VietinBank with focus on digitization towards greater customer experience, improved efficiency and better financial result. VietinBank is now working on various initiatives with Fintech, AI, RPA, analytics and big data and other partners in ecosystem for services innovations.
He is also a guest speaker at numerous financial and technology forums in Vietnam hold by State Bank of Vietnam and prestigious organizations such as VnExpress (VEPF 2015, 2016, 2017), IDG (Banking Vietnam 2016), The Asian Banker (The Future of Finance 2017).
Lan is a graduate from University of Wollongong (Australia) with Australian Government scholarship and Monash University (Australia).